Delivery & Order Help

Your order starts with Blooms Beauty and is fulfilled by the retail partners supplying the items you choose. Here is what to check before ordering.

Where can I order from?

Shipping availability depends on the item, its fulfillment partner and your delivery address. Enter your address at checkout to see the shipping options available for your cart. A destination appearing in the country selector does not guarantee that every item can be delivered there.

How are shipping charges and delivery estimates shown?

Available shipping charges are calculated at checkout. Review the selected shipping service and any delivery estimate provided before paying. Delivery times vary by fulfillment partner and destination.

Will everything arrive together?

Items supplied by different retail partners may ship separately. Check the order and shipping information for each part of your purchase.

Who helps with an order?

Contact Blooms Beauty at info@beautyatblooms.com with your order number and the item you need help with. We will coordinate with the relevant fulfillment partner.

How do I report a problem with my order?

We do not accept general returns or exchanges for change of mind, accidental orders, or an option selected incorrectly. If an item arrives damaged, defective or incorrect, contact info@beautyatblooms.com within 7 days of delivery with your order number, a description and clear photographs.

We review serious fulfillment issues individually. Approved refunds are processed to the original payment method within 10 business days. Do not send an item back unless we provide instructions for your case. Mandatory consumer rights remain unaffected.

Read our return and refund policy and shipping policy for full details.

For damaged, incorrect or missing items, include a description of the issue and any useful photographs in your message. You can also use our contact form.